If the following message is visible at the bottom right corner of the screen:

• Press Left <Shift> and <~> on your keyboard simultaneously to access the facilitator menu.

• Select Download Update to start the update process (Note: This update process varies in times depending on Wi-Fi speed)

If you require further assistance or encounter any issues,

Email support@industrialsims.com

or

Call us at 1.888.446.1688 between the hours of 1am to 5pm MST.*

*Please have simulator serial number ready as it is required to verify your account