CLIENT REQUESTS

Broken Hardware Components

Broken Hardware Components

Last updated 24 Oct 2026

If you have any broken components that require repair/replacement:

Email support@industrialsims.com

or

Call us at 1.888.446.1688 between the hours of 1am to 5pm MST.*

 with the following information ready:

  • If email, please provide pictures of the broken component

  • If phone, a description of the broken component

*Please have simulator serial number ready as it is required to verify your account

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